Delegate - Revision history

Tom: /* Trust the Delegate */

2025-12-18T19:20:01Z

‎Trust the Delegate

Tom: /* Trust the Delegate */

2025-04-29T20:07:10Z

‎Trust the Delegate

Tom: /* Trust the Delegate */

2025-04-29T20:05:42Z

‎Trust the Delegate

Tom: /* Solutions */

2025-04-29T19:53:13Z

‎Solutions

Tom: /* EU */

2025-04-19T23:24:44Z

‎EU

Tom: /* On-Behalf-Of Credential */

2025-04-19T23:23:09Z

‎On-Behalf-Of Credential

Tom: /* On-Behalf-Of Credential */

2025-02-26T05:22:32Z

‎On-Behalf-Of Credential

Tom: Created page with "==Definition== One Entity that acts on-behalf-of another. ==Solutions== ===On-Behalf-Of Credential=== George Fletcher https://www.linkedin.com/pulse/obtaining-on-behalf-of-a..."

2025-02-26T02:59:08Z

Created page with "==Definition== One Entity that acts on-behalf-of another. ==Solutions== ===On-Behalf-Of Credential=== George Fletcher https://www.linkedin.com/pulse/obtaining-on-behalf-of-a..."

New page

==Definition==
One Entity that acts on-behalf-of another.

==Solutions==
===On-Behalf-Of Credential===

George Fletcher
https://www.linkedin.com/pulse/obtaining-on-behalf-of-authorization-token-george-fletcher-704hf/

==References==

[[Category: Identifier]]
[[Category: User Agent]]

@@ Line 14: / Line 14: @@
 Instead of a person calling a business, a personal AI assistant could handle tasks on behalf of the customer, such as:
 * Managing subscriptions by identifying better deals and handling renewals
-* Booking travel and appointments based on verified preferences
+* Booking travel and appointments based on verified preferences.  See wiki on [[Travel Agent]] for an AI use case.
 * Handling service interactions like negotiating a bill or resolving account issues
 * Updating personal details across multiple services without manual input

@@ Line 13: / Line 13: @@
 Instead of a person calling a business, a personal AI assistant could handle tasks on behalf of the customer, such as:
-> Managing subscriptions by identifying better deals and handling renewals
+This AI-to-AI interaction model could significantly reduce friction in everyday life and streamline customer experiences. However, without a trust and verification layer, businesses will struggle to distinguish between legitimate AI assistants acting on a customer’s behalf and fraudulent bots attempting to manipulate systems. Digital identity wallets and verifiable credentials will be critical in solving this challenge.
 Why will AI agents need ID wallets?
@@ Line 31: / Line 26: @@
 As AI agents begin handling transactions, customer support, and automated decision-making, businesses will need a way to verify who they are dealing with.
-Digital wallets provide this missing trust layer.
+Digital wallets could provide this missing trust layer.
 Just as individuals use verifiable credentials to prove their identity online, AI agents will need their own digital credentials to authenticate their actions.

@@ Line 6: / Line 6: @@
 AI agents will soon act on our behalf, interacting directly with organizations’ AI agents. But there’s a big problem: How can businesses trust that an AI agent is genuinely acting on behalf of a real person?
-This was a fascinating idea discussed during Dock Labs’ recent live event with Jamie Smith💡.
+This was a fascinating idea discussed during Elina Cadouri Dock Labs’ recent live event with Jamie Smith.
-Today, when you interact with a company, you typically log into an account, verify your identity, and request an action like updating a subscription or changing an address.
+Today, when you interact with a company, you typically log into an account, verify your identity, and request an action like updating a subscription or changing an address. AI is already transforming this process, with AI-powered contact centers handling customer requests and chatbots managing routine support issues.
 The next phase of automation is AI agents interacting directly with other AI agents.
@@ Line 46: / Line 44: @@
 Early adopters will benefit from faster, frictionless customer interactions that remove unnecessary manual steps, stronger fraud prevention by verifying that AI agents are acting on behalf of real customers and reduced compliance risks by ensuring AI-driven processes rely on verifiable, permissioned data.
 ==Solutions==
 ===On-Behalf-Of Credential===

@@ Line 11: / Line 11: @@
 Great use case Tom! I was just using the transfer of money as an example. I agree there are many other useful use cases that can take advantage of this pattern.
-===EU===
+===EU Delegation of Powers===
 Regarding delegation of powers, this is a production system using Verifiable Credentials restricted to the B2B domain: only organisations, legal representatives and employees (or contractors) acting on behalf of the organisation:

← Older revision		Revision as of 23:23, 19 April 2025
Line 11:		Line 11:

	Great use case Tom! I was just using the transfer of money as an example. I agree there are many other useful use cases that can take advantage of this pattern.		Great use case Tom! I was just using the transfer of money as an example. I agree there are many other useful use cases that can take advantage of this pattern.
		+	===EU===
		+
		+	Regarding delegation of powers, this is a production system using Verifiable Credentials restricted to the B2B domain: only organisations, legal representatives and employees (or contractors) acting on behalf of the organisation:
		+	https://www.linkedin.com/pulse/identity-organisations-employees-dome-marketplace-verifiable-ruiz-qogzf/
		+
		+	The general problem of delegation of powers is very complex, especially when natural persons are involved in cross-border use-cases, where different governments may have different rules for what can be delegated, how it must be done, and even the semantics and legal implications of seemingly identical delegations.
		+
		+	Inside a given country, many EU countries have centralised systems for delegation of powers. For example, in Spain the "Electronic Power of Attorney Registry" enables any citizen or business owner to remotely create and register a delegation of power to access any combination of the 8.000 different online services provided by the public administrations in Spain (https://sede.administracion.gob.es/PAG_Sede/ServiciosElectronicos/RegistroElectronicoDeApoderamientos.html).
		+
		+	The problem is that it is not interoperable with other similar registries in countries like Netherlands, France or Italy.
		+
		+	* [https://www.linkedin.com/pulse/identity-organisations-employees-dome-marketplace-verifiable-ruiz-qogzf?trk=v-feed&lipi=urn%3Ali%3Apage%3Ad_flagship3_detail_base%3BwYKr61zzSGKEg4VG46559w%3D%3D Identity of Organisations and their Employees in DOME Marketplace: Verifiable Credentials, eIDAS signatures and the EUDI Wallet standards]
		+	DOME Marketplace is a decentralised ecosystem for Business-to-Business (B2B) transactions among providers and buyers of Cloud, Edge & AI services, whi

	==References==		==References==

@@ Line 7: / Line 7: @@
 George Fletcher
 https://www.linkedin.com/pulse/obtaining-on-behalf-of-authorization-token-george-fletcher-704hf/
 ==References==