http://tcwiki.azurewebsites.net/index.php?action=history&feed=atom&title=Service_Design 2026-10-23T04:30:52Z Revision history for this page on the wiki MediaWiki 1.27.4 http://tcwiki.azurewebsites.net/index.php?title=Service_Design&diff=15924&oldid=prev 2022-09-24T18:32:30Z

<p>‎<span dir="auto"><span class="autocomment">References</span></span></p> <table class="diff diff-contentalign-left" data-mw="interface"> <col class='diff-marker' /> <col class='diff-content' /> <col class='diff-marker' /> <col class='diff-content' /> <tr style='vertical-align: top;' lang='en'> <td colspan='2' style="background-color: white; color:black; text-align: center;">← Older revision</td> <td colspan='2' style="background-color: white; color:black; text-align: center;">Revision as of 18:32, 24 September 2022</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l94" >Line 94:</td> <td colspan="2" class="diff-lineno">Line 94:</td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'>&#160;</td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'>&#160;</td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>[[Category: User Experience]]</div></td><td class='diff-marker'>&#160;</td><td style="background-color: #f9f9f9; color: #333333; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #e6e6e6; vertical-align: top; white-space: pre-wrap;"><div>[[Category: User Experience]]</div></td></tr> <tr><td colspan="2">&#160;</td><td class='diff-marker'>+</td><td style="color:black; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">[[Category: Health]]</ins></div></td></tr> </table>

Tom http://tcwiki.azurewebsites.net/index.php?title=Service_Design&diff=15923&oldid=prev 2022-09-24T18:30:46Z

<p>Created page with &quot;==Full Title or Meme== The <a href="/index.php?title=User_Experience" title="User Experience">User Experience</a> design for a Web Service ==Context== jaan Sep 19th at 7:36 AM @channel does anyone here have experience with service design?...&quot;</p> <p><b>New page</b></p><div>==Full Title or Meme==<br /> The [[User Experience]] design for a Web Service<br /> <br /> ==Context==<br /> <br /> jaan<br /> Sep 19th at 7:36 AM<br /> @channel does anyone here have experience with service design? i'm starting to ethnographic fieldwork for mapping user journeys with clinical decision support, and would love to chat with anyone who has done this sort of thing before. the resources i've found helpful are https://www.thefieldstudyhandbook.com/ and https://www.healthdesignlab.com/book and https://www.dropbox.com/s/u05z93m72okbdod/Contextual%20Inquiry%20for%20Medical%20Device%20Design.pdf?dl=0<br /> thefieldstudyhandbook.comthefieldstudyhandbook.com<br /> The Field Study Handbook<br /> The Field Study Handbook is the comprehensive how-to, why-to guide to running international field research projects.<br /> white_check_mark<br /> eyes<br /> raised_hands<br /> <br /> <br /> <br /> <br /> 8 replies<br /> <br /> <br /> Christoph Steinlehner<br /> 5 days ago<br /> Hi, I have done Service Design and User / Customer Journey Mapping etc. Happy to chat about things.<br /> :pray:<br /> 1<br /> <br /> <br /> <br /> Molly Maher<br /> 5 days ago<br /> I used CI and similar methods, but not for CDS specifically. One colleague with HCI expertise might be a good reference for methods/pubs, happy to intro if you're interested http://www.deankaravite.com/<br /> deankaravite.comdeankaravite.com<br /> Dean Karavite's Web Page<br /> Dean Karavite has experience in outcomes research, healthcare information technology, human computer interaction and assistive technology.<br /> <br /> <br /> jaan<br /> 5 days ago<br /> thank you <br /> @Christoph Steinlehner<br /> ! dm'ed :slightly_smiling_face:<br /> <br /> <br /> jaan<br /> 5 days ago<br /> and wow yes would love an intro to dean if they might be available to chat <br /> @Molly Maher<br /> -- thank you! my best email is jaan@onefact.org and cv is jaan.io/cv (i see we have a lot of shared biomedical informatics background :slightly_smiling_face:<br /> <br /> <br /> juhan<br /> 5 days ago<br /> Galavanting around the planet for years and asking &quot;whats in your bag&quot; = cushy gig if you can get it. And yes, Jan's book is good (and gorgeous).<br /> All hail, Design.<br /> Design is dead.<br /> <br /> <br /> juhan<br /> 5 days ago<br /> We've worked on over a dozen CDS services, some with field studies, some with expert review, etc.<br /> What discipline of medicine are you jamming on? Adults vs kiddos?<br /> etc<br /> PS: CDS licensing is a fustercluck.<br /> AHRQ hasn't had the fortitude to put together a legal framework for using artifacts. @$!#!@<br /> :raised_hands:<br /> 1<br /> <br /> <br /> <br /> juhan<br /> 5 days ago<br /> FluxNotes, an open source CDS/problem-oriented service, that sat on top of Epic, piloted for validating MCODE at Dana Farber:<br /> https://github.com/standardhealth/shr-design/tree/master/Flux%20Notes<br /> I believe several companies have used it for testing CDS (Optum CDS group leveraged FluxNotes for their own CDS work).<br /> :raised_hands:<br /> 1<br /> <br /> <br /> <br /> jaan<br /> 4 days ago<br /> so cool <br /> @juhan<br /> ! right now we used https://arxiv.org/abs/1904.05342 to do billing revenue cycle / clinical documentation improvement for the NYP/CUMC system and fund our open source work.<br /> my next goal is to use what we've built to predict hospital wide quality measures such as readmission. would love to think through our roadmap to doing this with you :slightly_smiling_face:<br /> arXiv.orgarXiv.org<br /> ClinicalBERT: Modeling Clinical Notes and Predicting Hospital Readmission<br /> Clinical notes contain information about patients that goes beyond structured data like lab values and medications. However, clinical notes have been underused relative to structured data, because...<br /> :heavy_check_mark:<br /> 1<br /> <br /> ==References==<br /> <br /> [[Category: User Experience]]</div>

Tom