Presentation Experience

Full Title or Meme

What should the User Experience be when a user first browses to a web site?

User Expectation

• The user in on email or social media and sees an enticement to click on a link. What should the user expect?

1. They don't need to be educated about the technical problems with the technology in their hands.
2. The integrity of the user's device is not impacted.
3. There is no monetary penalty other than that which is clearly explained.
4. Any continuing relationship between the user and the web service is clearly explained.

Current Experience

• On some User Agent, like a Browser a user navigates to a web site, possibly by clicking on a highlighted link on another web site.
• Even as the web site gets cookies from the user's browser, it gets to load a program into the browser that can access any API available in the Browser.
• That seems like a lot of information given to a web site that was just happened to be the target of a link on some other site.