Difference between revisions of "Government Digital Experience"
From MgmtWiki
(→Context) |
(→Context) |
||
Line 4: | Line 4: | ||
==Context== | ==Context== | ||
* [https://www.whitehouse.gov/omb/briefing-room/2023/09/22/fact-sheet-building-digital-experiences-for-the-american-people/ FACT SHEET: Building Digital Experiences for the American People] released on 2023-09-22 by the Office of Management and Budget (OMB) with policy guidance to Federal agencies designed to transform the way government communicates with the American people digitally to ensure it is providing information that is easy to use, trustworthy, and accessible. The Delivering a Digital-First Public Experience (OMB M-23-22) guidance provides a robust policy framework for the next decade of digital modernization across government so agencies have common standards for delivering online tools and experiences that meet today’s expectations. | * [https://www.whitehouse.gov/omb/briefing-room/2023/09/22/fact-sheet-building-digital-experiences-for-the-american-people/ FACT SHEET: Building Digital Experiences for the American People] released on 2023-09-22 by the Office of Management and Budget (OMB) with policy guidance to Federal agencies designed to transform the way government communicates with the American people digitally to ensure it is providing information that is easy to use, trustworthy, and accessible. The Delivering a Digital-First Public Experience (OMB M-23-22) guidance provides a robust policy framework for the next decade of digital modernization across government so agencies have common standards for delivering online tools and experiences that meet today’s expectations. | ||
− | * [https://www.whitehouse.gov/briefing-room/presidential-actions/2021/12/13/executive-order-on-transforming-federal-customer-experience-and-service-delivery-to-rebuild-trust-in-government/ Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government] (2021-09-13) | + | * [https://www.whitehouse.gov/briefing-room/presidential-actions/2021/12/13/executive-order-on-transforming-federal-customer-experience-and-service-delivery-to-rebuild-trust-in-government/ Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government] (2021-09-13)<blockquote> Our Government must recommit to being “of the people, by the people, [and] for the people” in order to solve the complex 21st century challenges our Nation faces. Government must be held accountable for designing and delivering services with a focus on the actual experience of the people whom it is meant to serve. Government must also work to deliver services more equitably and effectively, especially for those who have been historically underserved.</blockquote> |
==References== | ==References== |
Revision as of 13:24, 25 December 2023
Full Title or Meme
The efficiency and popularity of most Government Digital Experiences is no where near where it could be. This page focus on how a Government can provide services to its human residents, including those that work for an Enterprise.
Context
- FACT SHEET: Building Digital Experiences for the American People released on 2023-09-22 by the Office of Management and Budget (OMB) with policy guidance to Federal agencies designed to transform the way government communicates with the American people digitally to ensure it is providing information that is easy to use, trustworthy, and accessible. The Delivering a Digital-First Public Experience (OMB M-23-22) guidance provides a robust policy framework for the next decade of digital modernization across government so agencies have common standards for delivering online tools and experiences that meet today’s expectations.
- Executive Order on Transforming Federal Customer Experience and Service Delivery to Rebuild Trust in Government (2021-09-13)
Our Government must recommit to being “of the people, by the people, [and] for the people” in order to solve the complex 21st century challenges our Nation faces. Government must be held accountable for designing and delivering services with a focus on the actual experience of the people whom it is meant to serve. Government must also work to deliver services more equitably and effectively, especially for those who have been historically underserved.