Difference between revisions of "Human Insight"
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==Full Title or Meme== | ==Full Title or Meme== | ||
| − | [https://centerforhumaninsight.com/beyond-usability/ Beyond Usability: Seven Ways Human Insight Can Improve Results Throughout Your Business] | + | [https://centerforhumaninsight.com/beyond-usability/ Beyond Usability: Seven Ways Human Insight Can Improve Results Throughout Your Business] |
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| + | ==Revoked or Expired ID== | ||
| + | Many cases of abuse can be traced to the idea that certificates can expire or be revoked. This doesn't work well for older residents or others with limited digital competencies. Here is a case where a 92-year old man could not withdraw money because of an expired ID. As in other cases, the bank called the police, who, in at least one case, solved the problem in a human way. https://www.yahoo.com/news/cop-rescues-92-old-man-214100941.html | ||
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==References== | ==References== | ||
* Also see wiki page [[Human Computer Interaction]] | * Also see wiki page [[Human Computer Interaction]] | ||
Latest revision as of 13:01, 3 November 2024
Full Title or Meme
Beyond Usability: Seven Ways Human Insight Can Improve Results Throughout Your Business
Revoked or Expired ID
Many cases of abuse can be traced to the idea that certificates can expire or be revoked. This doesn't work well for older residents or others with limited digital competencies. Here is a case where a 92-year old man could not withdraw money because of an expired ID. As in other cases, the bank called the police, who, in at least one case, solved the problem in a human way. https://www.yahoo.com/news/cop-rescues-92-old-man-214100941.html
References
- Also see wiki page Human Computer Interaction
