Chaotic User Experience
From MgmtWiki
Contents
Full Title
It is mid 2021 and the forces working on Identity Management appear to be converging on religious wars.
The Happy Present
The Reformation
The Counter-reformation
The Inquisition
The User
So where is the unhappy user in all this? The various religions all purport to be in the business of saving the user's private souls. But do either of combatants actually ask the user what they might prefer? Not yet it seems.
